Level 2 · Reading series
Lesson 48 · The Shop Without a Cashier
Audio track 48

Listen first
Listen once before opening the English passage.
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Near the station, a new shop opened without a cashier. You scan each item yourself and pay with a card or phone.
My father bought a bottle of tea. The machine worked quickly, but an older man next to us looked confused.
"Where do I put the coin?" he asked.
A staff member came from the back room and helped him.
Technology can make shopping faster, but people still need support. A smart shop should not forget human questions.
Check your understanding
After reading, state the main idea in one sentence and find a line that supports it.
Chinese translation
车站附近开了一家没有收银员的新商店。顾客自己扫描每件商品,用银行卡或手机付款。
爸爸买了一瓶茶。机器操作得很快,但旁边一位年长的顾客有些不知所措。
他问:‘硬币要放哪里?’
一名店员从后面的房间走出来,帮了他。
技术能让购物更快,但人仍需要帮助。聪明的商店也不该忘记顾客会提出各种问题。
Key words and expressions
Key terms have Chinese explanations. Hover over dotted words in the English passage for word help and pronunciation when available.
- cashier
- 收银员;商店没有固定的人工结账台。
- scan
- 扫描;结账时逐件扫商品。
- item
- 商品;顾客购买的每件东西。
- pay with
- 用……付款;可以用卡或手机。
- machine
- 机器;负责自助结账。
- older man
- 年长的顾客;不熟悉新的付款方式。
- confused
- 困惑的;不知道硬币放在哪里。
- coin
- 硬币;顾客想用现金付款。
- staff member
- 店员;从后屋出来提供帮助。
- human question
- 人的疑问;技术也要回应使用者的问题。
Background notes (Chinese)
自助结账缩短了部分顾客的等待时间,却不一定适合每个人第一次使用时的需要。课文中的商店虽然没有固定收银员,仍有人在顾客遇到问题时提供帮助。